Children's Museum of New Hampshire
(formerly Children's Museum of Portsmouth)
6 Washington Street
Dover NH 03820
Phone: (603) 742-2002 (please note at this time we prefer being reached through email)
Fax: (603) 834-6275
The museum has reopened!
We're asking that all visitors reserve a date and time for their next visit to the museum. Play sessions are available Thursday – Saturday, with two sessions each day from 9 - 11:30am and 1 - 3:30 pm. Maximum occupancy for each session will be capped at 50 visitors, which is 10% of CMNH’s building capacity. All visitors (including Members) must pre-register for their visit online. Online registration can be done one week in advance.
*If for whatever reason you are unable to reserve your spot, please email us at firstname.lastname@example.org. If you need to speak to us over the phone, please call and leave a message at 603-742-2002. Calls left Sunday - Tuesday will be returned on Wednesday for reservations that coming Thursday - Saturday. Calls left on Wednesday will be returned on Thursday.
"We returned to the museum yesterday and had a great time. I felt very safe with the guidelines they have put in place. It's obvious they have put a lot of effort and planning in to their reopening. We'll be back soon."– Shawn Lafferty
"My family has a membership to the children’s museum and we have missed it so much these past months. I made a reservation to play there this morning and I was so incredibly proud of all their hard work to keep us safe. The play areas are clean, items are removed if they are too hard to clean, one way walking (of course sometimes kids have other ideas), one family/grouping at an exhibit, so many areas to wash or sanitize your hands, and still so many chances to play, imagine and learn! Hats off the staff at our children’s museum!!!"– Amy Copp
Before you visit
By reserving tickets to visit the Museum, you are agreeing to follow our health and safety guidelines, including:
- Do not visit if you or anyone in your party is sick or experiencing symptoms of COVID-19
- Visitors over the age of 24 months must wear a mask over their mouth and nose at all times in the Museum. Gaiters and bandanas do not qualify ask acceptable face masks. If you or your child are unable to wear a mask due to a medical or mental health condition, or disability, we are offering a special time for these families to visit (scheduled periodically based on interest). Please email email@example.com if you wish to learn more. Please note that all visitors other than the ones mentioned above must still wear a mask over their mouth and nose at all times inside the Museum.
- Follow all safety signage in the museum including exhibit occupancy limits (usually one family at a time).
- Keep more than 6-feet physical distance from staff and other visitors not in your group.
- No food or drink, other than water or baby bottles, is permitted anywhere inside the museum.
- Adults are expected to help children follow the rules.
- We ask that visitors stay with the individuals they are visiting with. A visitor group is defined as the 7 or fewer individuals that you have reserved tickets for.
- Travelers - If you have traveled to or from New Hampshire, please check the NH's travel advisory site to see if you should self quarantine or be tested for COVID-19 before visiting the museum.
- We reserve the right to refuse admission or ask people who are sick or not following the rules to leave the museum.
It is free to reserve a date/time online. Payment will be accepted upon arrival.
Discounts: If you are a member or have a coupon, free pass, pre-purchased ticket, library pass, EBT card, or any other other discount to apply, please present it to the Admissions staff when you check in and the discount will be applied to the cost of your visit. Check out the Discounts page on our website for available discounts.
What if I or my children are unable to wear a mask?
For those visitors who are unable to wear a mask due to a medical or mental health issue, we are offering a special time for them to visit (scheduled periodically based on interest). If you need to visit without a mask on that date/time, please email Neva Cole at firstname.lastname@example.org.
Our staff is still available to answer questions by email: email@example.com.
*$11 – adults & children over 1 year of age $9 – seniors age 65+ No charge for Children's Museum of New Hampshire members and children under age 1. Your paid admission is good for one timed session. Guests of CMNH Members receive a 10% discount off admission when visiting the museum with CMNH members.
Admission Passes*: Passes can be purchased for gift-giving at $11 each online or in person at the museum. Passes will be emailed to the purchaser in the form of e-tickets. These passes do not expire.
Please note: Even if you have purchased an admission pass here through us, you STILL need to go online and reserve the date and time you wish to visit the museum. Please bring pass with you when visiting.
Bulk Admission Pass Discount: Receive a 25% discount when you purchase 50 passes or more.
If you would like to have us mail you printed admission passes that look like the image here, please email us at firstname.lastname@example.org and we can assist you.
RECIPROCITY PROGRAMS Our Membership level that offers reciprocity programs to other area children's, science and technology museums is called the Passport Membership.
Families with a current ASTC (Association of Science and Technology Centers) Membership from another organization, can visit the Children's Museum of New Hampshire and get four family members whose names are listed on the ASTC membership card admitted at no cost. The Children's Museum of New Hampshire has ASTC reciprocal agreements with all local members of the program within 90 miles except for the Boston Children's Museum and Harvard Museum of Natural History. Please Note: Contacting each museum prior to your visit is recommended as we cannot promise they will be currently open or what their rules during COVID19 will be.
Families with a current ACM (Association of Children's Museums) Membership from another organization can visit the Children's Museum of New Hampshire and receive a 50% discount off up to 6 regular price admissions ($11 per person). This may not be combined with any other offers. Please Note: Contacting each museum prior to your visit is recommended as we cannot promise they will be currently open or what their rules during COVID19 will be.
ADMISSION DISCOUNTS The museum's Reach All Initiative and Military Appreciation Programs helps develop financial resources that support visits by families in challenging circumstances. Every year, the Children's Museum of New Hampshire welcomes over 101,000 visitors, 28% of whom come through our doors for free or reduced admission. Ensuring accessibility to the Children's Museum of New Hampshire experiences for all is a central part of our mission, and we believe that to serve as a critical resource for families, we must meet the needs in our community. MORE INFO HERE >>
SPECIAL NEEDS FRIENDLY
The Children's Museum of New Hampshire believes an accessible and inclusive museum must address each visitor's experience, making the Museum's facilities, offices, exhibits, services, programs and staff welcoming to all. MORE INFO HERE
For everyone's safety, the use of strollers is not permitted inside the Children's Museum of New Hampshire.
No food or drink, other than water or baby bottles, is permitted anywhere inside the museum. Breastfeeding is always welcome anywhere inside the museum.
For health code reasons, all visitors must wear some type of footwear inside the museum. Socks and bare feet are not allowed.
MORE TO DO IN DOVER
There is plenty to explore just outside the doors of the Children's Museum of New Hampshire. Dover is a vibrant, historic city with dozens of great restaurants, unique shops, public parks, historic sites and more. Check out the following web resources to help you plan a whole day or weekend in Dover when your family visits our museum: Greater Dover Chamber of Commerce Dover Main Street VisitNH.gov Woodman Institute Museum
See the map below. If you are using a GPS, please program in the following address that will take you directly to city metered parking spots on an adjacent street: 10 Henry Law Avenue, Dover NH 03820. See more detailed driving directions here.
The Museum does not have a designated parking lot. All parking for the Museum is through the town of Dover. Here are your parking options:
METERED PARKING WITH PROGRESSIVE PRICING
Available Mondays through Saturdays, 9am-8pm at $1/hour for the first two hours, increasing to $2 per hour for the third and fourth hours. After four hours, rates increase to $3 per hour. There are ample metered parking spots along Henry Law Park (Use 10 Henry Law Ave for GPS), along Washington Street (Use 6 Washington Street for GPS), or along Central Avenue and other downtown streets. Parking on weekdays after 8pm and Sundays are free.
ORCHARD STREET PUBLIC PARKING GARAGE
45 Orchard Street, Dover
This lot is a short 4 minute walk to the Children's Museum of NH. These metered spots inside the parking garage are available Mondays through Fridays, 9am-7pm for $1 per hour, and free on the weekends.
As an amenity to our guests we sell the city of Dover's pre-packaged bags of 26 parking tokens for $5 at no mark-up. They are for sale at the front desk during normal business hours as available. That will give you about a 30% savings off the current rate. You can also purchase these tokens at Harvey's Bakery and the Dover Chamber of Commerce.
Don't want to deal with feeding the meter while you're having fun in the museum? Check out the EasyPark System. MORE INFO HERE >>
Can't visit in person?
Try this virtual museum scavenger hunt brought to you by GregWestPhotography.com and 3DNewEngland.pro.
Use your mouse or arrow keys to navigate the tour.
Online Reservation FAQs
When can I visit, and how much does admission cost?
The Museum is open Thursday through Saturday, closed Sunday through Wednesday (with some holiday exceptions). Visitation sessions are 9-11:30am or 1-3:30pm. (All exhibits and surfaces are cleaned between each session.) Admission is $11 for adults and children aged 1 and older, $9 for seniors 65+, free for children under 12 months, educators, and members. We offer many discounts, check out our discounts page for more information
How far in advance can I reserve tickets?
We release reservations up to one week at a time.
If I'm running late and can't get to the museum at the start of my reserved session, what should I do?
Don't worry if you can't get to the museum right at the start of the session. We have a staff member welcoming people inside for about 45 minutes, and then even though the door closes after that and is locked, you can knock on the door and we will let you in. Please just keep in mind that if you arrive late, your play time is limited and we will still ask all visitors to leave at the end of the session so we can clean.
Why can't I pay for my tickets online?
You must reserve tickets online in advance of your visit, but will not pay for them until you arrive at the Museum. At that time, show proof of any discounts or coupons you have to apply to the cost of admission.
How do I reserve member tickets?
To reserve member tickets, the Primary Member must first register (click Register at the top of the tickets page). If you are already registered, click "Sign in" at the top of the tickets page and sign in as the Primary Member. Reserve your tickets and then show your membership card when you arrive at the Museum.
Has my Membership been extended?
Yes, your CMNH Membership has been extended to account for covering the time that the museum was fully closed due to COVID19. We have updated all membership records in our database to reflect this extension. When you visit the museum please have your membership card (even if it says it’s expired) OR a photo ID and our staff can verify your information. READ MORE >>
What if I don't have internet access or for some other reason cannot make reservations online?
If for whatever reason you are unable to reserve your spot, please email us at email@example.com. If you need to speak to us over the phone, please call and leave a message at 603-742-2002. Calls left Sunday - Tuesday will be returned on Wednesday for reservations that coming Thursday - Saturday. Calls left on Wednesday will be returned on Thursday.
I have a pass from my library. How do I reserve tickets and apply the discount?
Reserve tickets through our ticketing system in advance; you will pay for admission when you arrive at the museum. Show your library pass at our Admissions desk when you arrive, and the discount will be applied to the cost of your visit.
I have a coupon, free pass, pre-paid pass, EBT card, or other discount. How do I reserve tickets and apply the discount?
Reserve tickets through our ticketing system in advance; you will pay for admission when you arrive at the Museum. Show your coupon, pass EBT card, etc. at our Admissions desk when you arrive, and the discount will be applied to the cost of your visit.
Why can't I add enough tickets to my cart?
If you cannot add as many tickets to your cart as you'd like, that means there are fewer tickets available than you are requesting. Please select another date and/or time when available.
I was only able to reserve one ticket for the day and time we want to visit, but there are three of us. Can I just add the other two people to my reservation when we arrive?
No. If there was only one ticket remaining when you reserved tickets, that means there was only one spot left before we hit our maximum capacity. We have a very strict headcount limitation for health and safety purposes and will not be able to admit you with additional guests. Please reserve a different day or time, and please email us at firstname.lastname@example.org to release that ticket.
I reserved tickets online. Where are my tickets?
You will receive a confirmation email after your ticket request is processed. You will not receive actual tickets and do not need to bring printed tickets to the Museum, simply give your name when you check in and we will look up your reservation. At that time, you will pay the cost of your admission minus any valid discounts or coupons.
Our plans have changed, or someone in our party is sick. Can I use my tickets for a different date and time?
No. We have a very strict headcount limitation for health and safety purposes. We will not be able to admit you if you arrive on a different date or time than your reservation. We would like to release your tickets for other visitors, and will be happy to reschedule your tickets. Please email us during business hours: email@example.com.
Has the Museum instituted any new health and safety protocols due to COVID-19?
- Physically distancing - There are occupancy limits posted for each exhibit, (usually one family at a time), floor decals and dinosaur footprints guiding visitors on the one-way flow of traffic around the Museum.
- Face coverings - All visitors over the age of 24 months and all staff must wear a face covering over their mouth and nose at all times in the Museum. Gaiters and bandanas do not qualify as acceptable face masks. We offer periodic, based on interest, after-hours sessions for visitors who cannot wear a mask due to medical reasons. Email firstname.lastname@example.org to learn more.
- Frequent hand washing and sanitizing - The Museum has 17 hand-sanitizing stations and 12 sinks for hand-washing spaced throughout the building.
- Ventilation - we have increased the air rate of exchange in our building to maximum levels and will keep windows open when possible to maximize air flow
- Cleaning and disinfecting surfaces - Museum staff will perform a deep clean in between each timed sessions, disinfecting all surfaces and replacing all exhibit props with a new sanitized set. Some exhibits have been modified and items that are difficult to sanitize or that touch a visitor’s face or head have been removed. Disinfectant wipes will be placed strategically around the Museum for visitor use, and staff will continually clean high-touch surfaces during the day.
- Staying home if you are sick - The Museum asks that all visitors and staff stay home if they are sick or experiencing any symptoms associated with COVID-19. We are happy to reschedule visits if necessary. All Museum staff will answer health screening questions and take their temperature prior to each work day.
- Travelers- If you have traveled to or from New Hampshire, please check the NH's travel advisory site to see if you should self quarantine or be tested for COVID-19 before visiting the museum.